Testimonials

Very happy that Spinnaker Management is now the property manager in the community where I have resided for almost 40 years. Our community was mis-managed for decades. Moving forward, with the knowledge and guidance of Rana Ali and the new board members who have stepped up to plate, we will make this a better place and most importantly, protect our investment.

Spinnaker has been going out of there way to help get our community back into good financial stability. Ran has been very good to work with.

Spinnaker is very professional, transparent, organized, responsive, and effective management company.

Doris is the best at managing properties! It is not easy doing what her and her team does but they are top notch! If I could give more stars I would.

As a resident and a member for a condo board that Spinnaker has managed for over 20 years, I have had extensive experience with with Spinnaker and found the company to be a very effective and diligent partner in managing the property. The experience they provide from their many years in the business and from managing a many properties throughout the Hudson Valley is extremely valuable. The financial accounting that Spinnaker provides for all functions that the condo property is responsible for are also extremely detailed and accurate. Their accounting office has been a great source of help in all financial aspects. Help with such things as planning for future maintenance items and improvements to the property has also been a great service they provide. Because they have been in the business for a long time and have a wide variety of contractors they have used for different projects at different properties, they are many times able to offer some very creative and cost-effective solutions.

My HOA began working with Spinnaker just for their bookkeeping services, but wound up using their property management services a few months later and, as a former board officer, I couldn’t be happier with the decision.

They are knowledgeable, easy to work with, and are quick to respond and take action. Doris. Kristen, Katie, and Heidi have been a tremendous asset.

When I contacted Spinnaker with the plumbing problem, I was prepared for the worst. What a relief to find out that the opposite would happen. From the very first time we talked, Doris, you took my concerns seriously, and responded immediately. I appreciate how you put me on hold while you verified that your plumber could meet with me in the course of several hours. Not only did Ollie meet with at the time specified, he researched the problem and corrected the problem immediately. There were no delays or stalling. He arrived as agreed upon, assessed the situation, fixed the problem, and cleaned up the mess. What a relief! Thank you, Doris, for your quick response to this plumbing issue, and for sending competent help in a most timely manner. I am most appreciative.

Our Board had been operating in a bit of a vacuum for decades and really didn’t know what “normal” operating procedures looked like in other complexes, although we’d made every effort to learn.  Prior to beginning our relationship with Spinnaker three years ago, we did not receive much help in this regard, but we have been very happy since making the change.  We appreciate the feeling of partnership that Spinnaker has shown us… 

This Management company has provided excellent support and service.  Best management company we have had byfar!

In the last 20 years I have lived in 2 complexes that were managed by Spinnaker. The first compex I had very positive interactions with them. The current complex Iive in was poorly managed by previous Management companies. Spinnaker was hired to replace the former Management company. Since Spinnaker took over our property they have had to overcome several hurdles that were left for them. Rani Ali is doing a great job, working hard to bring our property back up to where it needs to be despite some challenging homeowners.

 

I am on the Board of my HOA as well as being a homeowner. We began our relationship with Spinnaker Mgt. after being most dissatisfied with our previous management company. Spinnaker straightened out the mess that had been left by its predecessor. Our manager is Tina, who has dealt admirably with several emergencies, including several weather related problems. She has assisted us in decisions regarding our infrastructure and plans for the future.

As President of our Board, I am pleased to review Spinnaker Management. After a disastrous experience with our former company, Tina Williams and Spinnaker took over our complex. Tina successfully revamped our finances and assisted us in the maintenance of our community.

Spinnaker has been reliable and accessible, two important qualities of a Management company. They have looked beyond our immediate goals and anticipate the future of our needs. They have successfully negotiated contracts with our vendors and handled our legal issues. I am pleased to recommend Spinnaker and its employees, Management team and contractors to any community in need of their services.

Thank you so very much for your help with this matter. Your good will and fairness inspire confidence in Spinnaker. The world would be a better place with more of the kind of good will you display

Let me start by saying you were absolutely wonderful at last night’s meeting. I appreciate your ability to explain/answer the homeowner’s questions in a way that they can understand. Your knowledge and thoroughness contributed to my level of confidence. Thank you.

We had a management company before Spinnaker…such a great decision to move to Spinnaker. They respond quickly, follow up, I see such a positive change! Thank-you Doris for always being there.