Testimonials

As a resident and a member for a condo board that Spinnaker has managed for over 20 years, I have had extensive experience with with Spinnaker and found the company to be a very effective and diligent partner in managing the property. The experience they provide from their many years in the business and from managing a many properties throughout the Hudson Valley is extremely valuable. The financial accounting that Spinnaker provides for all functions that the condo property is responsible for are also extremely detailed and accurate. Their accounting office has been a great source of help in all financial aspects. Help with such things as planning for future maintenance items and improvements to the property has also been a great service they provide. Because they have been in the business for a long time and have a wide variety of contractors they have used for different projects at different properties, they are many times able to offer some very creative and cost-effective solutions.

My HOA began working with Spinnaker just for their bookkeeping services, but wound up using their property management services a few months later and, as a former board officer, I couldn’t be happier with the decision.

They are knowledgeable, easy to work with, and are quick to respond and take action. Doris. Kristen, Katie, and Heidi have been a tremendous asset.

When I contacted Spinnaker with the plumbing problem, I was prepared for the worst. What a relief to find out that the opposite would happen. From the very first time we talked, Doris, you took my concerns seriously, and responded immediately. I appreciate how you put me on hold while you verified that your plumber could meet with me in the course of several hours. Not only did Ollie meet with at the time specified, he researched the problem and corrected the problem immediately. There were no delays or stalling. He arrived as agreed upon, assessed the situation, fixed the problem, and cleaned up the mess. What a relief! Thank you, Doris, for your quick response to this plumbing issue, and for sending competent help in a most timely manner. I am most appreciative.

I am on the Board of my HOA as well as being a homeowner. We began our relationship with Spinnaker Mgt. after being most dissatisfied with our previous management company. Spinnaker straightened out the mess that had been left by its predecessor. Our manager is Tina, who has dealt admirably with several emergencies, including several weather related problems. She has assisted us in decisions regarding our infrastructure and plans for the future.

As President of our Board, I am pleased to review Spinnaker Management. After a disastrous experience with our former company, Tina Williams and Spinnaker took over our complex. Tina successfully revamped our finances and assisted us in the maintenance of our community.

Spinnaker has been reliable and accessible, two important qualities of a Management company. They have looked beyond our immediate goals and anticipate the future of our needs. They have successfully negotiated contracts with our vendors and handled our legal issues. I am pleased to recommend Spinnaker and its employees, Management team and contractors to any community in need of their services.

Thank you so very much for your help with this matter. Your good will and fairness inspire confidence in Spinnaker. The world would be a better place with more of the kind of good will you display

Let me start by saying you were absolutely wonderful at last night’s meeting. I appreciate your ability to explain/answer the homeowner’s questions in a way that they can understand. Your knowledge and thoroughness contributed to my level of confidence. Thank you.

We had a management company before Spinnaker…such a great decision to move to Spinnaker. They respond quickly, follow up, I see such a positive change! Thank-you Doris for always being there.